ACCEPTANCE OF THESE RETAIL CONDITIONS OF SALE
Your acceptance of these Conditions of Sale will be required for orders of wine and accessories placed on our website, www.domainestorage.com each time you place an order. This acceptance is made via a simple checkbox during checkout. By accepting these Conditions of Sale, you are accepting them for the duration of your buying relationship with Cellar Trading LLC (Cellar Trading) which will allow you to make other retail purchases over the phone or through email should you choose to. We will notify you of changes to our Conditions of Sale as they may occur in the future.
PURCHASING AND SHIPPING WINE LEGALLY
The wine industry faces constant change regarding shipping, taxation and regulation, which are regulated in each state. Many states have enacted laws that regulate inbound shipments of wine and other alcoholic beverages purchased in another state.We take compliance very seriously, and we only ship to approved states. We urge clients to also be aware of any consumer-related regulations in their state.
Purchaser will be assessed a return/restocking fee should the shipment be returned to Cellar Trading due to but not limited to the following: no person at least 21 years of age at the address; the address provided is not valid; the shipment is refused by the recipient.
All sales are made in Washington, DC. Payment in full is due upon confirmation of orders. Wines may be sold and delivered only to persons who are 21 years old.
The insurance provided by Cellar Trading will only cover shipments executed by Cellar Trading. Wines being shipped on Purchaser’s or agents of Purchaser’s accounts will only be covered by Cellar Trading’s insurance policy until they leave the Cellar Trading warehouse, not while in transit. This insurance will solely cover breakage or loss from time of purchase to time of delivery.
Neither Cellar Trading nor its agents assume responsibility for any deterioration resulting from shipment, which includes, but is not limited to: scuffed labels, cracked wax capsules or minor seepage.
Wines must be inspected by the Purchaser upon receipt and any loss or breakage must be noted on the Shipper’s documents at the time of delivery. If Cellar Trading is not notified of any breakage or loss claims within 24 hours of delivery, the claim will not be honored.
Should this insurance coverage not be desired, a written waiver of insurance and any subsequent claims must be received prior to the shipment of the wines. Without insurance, loss or damage due to any cause will be at the Purchaser’s risk.
RETURNS AND CANCELLATIONS
Due to the consignment nature of our business, all sales are final whether or not the purchase has left our premises. We insist on this practice to honor our commitments not only to our buyers, but to our consignors as well. Returns and order cancellations are not accepted, except in cases of shipping or inventory errors on the part of Cellar Trading, in which case, issue-specific resolutions will be created and applied.
Purchaser must warrant that he/she are at least 21 years of age, and that the wines will be received by someone that is at least 21 years of age. By placing an order with Cellar Trading through our website, over the phone or in person, you certify under penalty of perjury that you and the recipient are at least 21 years old. Upon delivery, the recipient will be required to show photo identification proving that he or she is at least 21 years of age; delivery will not be executed without a signature from the recipient. The willful misrepresentation of your age or the age of the recipient is a crime in most states, and if it appears to us or to the authorities that you have done so, we will cooperate with the authorities to prosecute you to the fullest extent of the law.
All sales are made in the district of Washington, DC. Payment in full is due upon receipt of invoice or order confirmation. No order will be shipped or allowed to be collected from our cellar until all expenses related to the order have been paid. We accept cash, checks, money orders, wire transfers, and credit cards (MasterCard, Visa, and American Express).
Transactions for restaurants and other licensees will be routed through necessary channels. There is no charge for this service, but we do require that buyers identify themselves as licensees at the time the order is placed.
If payment in good cleared funds is not received within 21 days of the purchase, Cellar Trading reserves the right to assess a late charge of up to 3% of the total purchase price, in addition to any other rights and remedies available by law to Cellar Trading, and additional 3% late charges every two weeks following day 21. Cellar Trading reserves the right to cancel any order at any time.
At all times, taxation is determined by point of delivery. We are required by law to collect the appropriate state and local taxes from purchasers, unless the purchase is deemed to be non-taxable. All conclusions as to taxation are to be determined by Cellar Trading in its sole discretion. All non-taxable transactions must be completely documented prior to release of purchases. Those licensed to sell alcoholic beverages may submit their sales tax number and proceed with being invoiced through our designated Washington DC wholesaler.
VARIATIONS IN PRICING
You may notice price discrepancies when shopping for individual wines. Due to the dynamic nature of the wine market and contractual obligations to our consignors, pricing on two otherwise identical bottles can occasionally be disparate. Please note that each bottle is individually subjected to Cellar Trading’s strict inspection standards, and price discrepancies are not a reflection of condition discrepancies between individual bottles (for more information on bottle conditions, see below). Our recommendation to buyers is to purchase the least expensive bottles available when price discrepancies exist.
To the best of our knowledge, all wines benefited from proper storage prior to being delivered to our temperature and humidity-controlled cellar. Every bottle has been carefully inspected by our experts and described as accurately as possible at the time the wines were added to our retail inventory. However, buyers of older and more fragile wines must make proper allowances for natural variations of ullage and general condition. Wines less than 30 years of age can be assumed to be in generally excellent condition unless otherwise indicated. As outlined above, no returns or cancellations will be accepted.
Transporting wine in extreme weather conditions and temperatures, even by Overnight service, may seriously damage wines. We define these temperature readings or predicted temperatures of greater than 80 degrees or less than 20 degrees Fahrenheit. Cellar Trading performs regular weather checks prior to shipment. These checks confirm appropriate temperatures will be held at the point of origin, along the probable route and at the final destination.
During periods of extreme weather we strongly advise against transport by any means. During these times we are pleased to provide complimentary short-term storage until better conditions prevail. We refer to this type of hold as a Weather Watch; if your order is placed during a Weather Watch period, it will not be scheduled for shipment until the end of the moratorium. If you wish to ship regardless of weather conditions, we ask that you contact the shipping department to arrange shipment of your purchase and that you agree to a Weather Waiver, releasing Cellar Trading from any liability from weather related damage. Once we have received your Weather Waiver, your shipment will be sent on the agreed scheduled date, regardless of the weather conditions or temperatures. Should a Weather Watch moratorium arise during a previously scheduled shipment date, Cellar Trading will contact you via email to arrange an alternative shipping date.