Answer Questions

We are always on the lookout for talented team members. Check out our Careers page for current openings. If you don’t see an opening there that suits your skill set, please submit the general application posted on the Careers page.

Having been with Domaine since the beginning, I’m humbled and grateful to serve wine collectors with this incredible team. My focus as CEO is to foster elevated hospitality for our clients and a cascading culture of responsibility from leadership to team members to client.

If you’d like to host a wine tasting at one of our facilities, you should connect with the Domaine facility. Facility locations are listed on our Storage page.

Yes! We regularly welcome wineries, sommeliers, and other industry professionals into Domaine storage facilities for wine-focused events organized exclusively for our clients and their guests. Each location hosts holiday events throughout the year as well. Our end-of-year parties should not be missed!

Lounge rentals are exclusively offered to Domaine clients and their guests. Rates and hours of availability vary by location and can be coordinated with the Domaine facility. Contact details for each location are available on our Storage page.

Well, it depends on the kind of partnership you’d like to forge! We welcome all partnership inquiries and you’ll be connected with the appropriate team member once we receive additional details.

We currently have six Domaine storage facilities (and growing!):

Domaine Chicago
1000 N. North Branch
Chicago, Illinois 60642

Domaine Florida
3159 North Andrews Avenue Extension
Pompano Beach, Florida 33064

Domaine Napa
478 Technology Way
Napa, California 94558

Domaine New York
88 Carter Drive
Edison, New Jersey 08817

Domaine Saint Louis
3300 Samuel Shepard Drive
St. Louis, Missouri 63103

Domaine DC
4221 Connecticut Avenue NW
Washington, D.C. 20008

Send us a note if you think we should open a Domaine in your town.

Absolutely. Whether you’re relocating, redecorating, building a cellar, or just need a safe, temporary home for your wine collection, reach out to the closest Domaine storage facility and we’ll help make arrangements for your wine.

And if you need assistance packing and transporting your wine, we can help with that too.

Yes! The key to protecting wine investments is reducing physical and environmental variability at every touchpoint. This protection is a core element of our services.

All Domaine storage facilities are equipped with a backup generator that is automatically switched on when our environmental sensors indicate a variance outside of acceptable limits. The generators are tested monthly and sized sufficiently to power the entire building indefinitely, including cooling units, security system, and computers.

In short, we have layers of technology in place to protect your wine beyond the careful watch of our vigilant team.

As a Domaine client, you have access to the industry’s leading wine insurance program to cover any wine in our care. Due to our volume of coverage, rates are very competitive and include extremely comprehensive features. The policy is large enough to cover your collection; our program currently covers $50 million with substantial additional capacity.

A certificate of insurance in your own name is issued directly from the carrier. The coverage includes all wine in Domaine’s care, including in all facilities and in transit, and protects your investments from:

• Accidental breakage
• Temperature extremes inside the cellar and in transit
• Unauthorized consumption,
• Label damage
• Fire, theft, wind, earthquake, and flood

During your service consultation, a Domaine team member can review those rates with you and provide additional details.

Domaine offers full-service wine storage to wholesale, distributor, and importer clients at all of our locations with the exception of St. Louis (due to state liquor laws). We bridge the gap between traditional fulfillment houses, wholesale distribution, and direct-to-consumer services.

While most trade service providers work only with wine industry trade clients, our advantage is that your clients are our clients as well.  We help wholesalers, boutique importers, online retailers, wineries, and restaurants with cost-effective, efficient refrigerated wine storage and consolidated shipping solutions.

Domaine’s wholesale wine services differentiators:

• No minimum charges for Storage or Activity.
• We can accommodate accounts of up to approximately 6,000 cases.
• We offer full-service inventory, packing, and distribution services.
• We partner with importers and customs brokers for COLA and customs clearance.
• We provide delivery solutions for specialty wholesalers.

Wholesale wine services distribution is provided two ways:

• Using our fleet of refrigerated vehicles and our delivery team of wine professionals.
• Using temperature-controlled freight shipping for moving large palletized shipments across the country.

Domaine provides cost-effective solutions to the wine trade, working with each client to develop a program to fit their storage and distribution needs.

Each Domaine storage facility is equipped with redundant security systems that are protected by backup generators to ensure that the wine in our care is never without protection. These systems include (but are not limited to): video surveillance, environmental monitoring, and personal key fobs for each access point and activity tracking.

Protecting our clients’ investments is at the heart of our work. Many of our former and current team members (including our Founder!) store wine at Domaine facilities and we care for each bottle as though it were our own.

If you’re a client, yes! All clients and their guests are welcome to relax in our lounges during normal business hours and those spaces are available for private rentals as well. Each Domaine lounge is equipped with comfortable seating, free WiFi, a television, and prep kitchen with dishes and glassware.

Regardless of where you live, Domaine can store your wine. Our six facilities combined with Domaine’s national and local shipping networks make it possible for you to enjoy all of our services regardless of location. We’ll arrange for your wine to be packed, picked up, moved into the closest Domaine facility, and stored until you need a case or just a few bottles.

Please note that our shipping network does not support immediate, on-demand delivery—though we do make every effort to deliver wine as quickly as possible and operate local fleets on regular schedules. Our refrigerated, professionally managed shipping network is slower than other services due to the care and planning involved when handling sensitive wine investments. However, if you do need a rapid delivery service, we offer alternative shipping methods to accommodate your situation. Please reach out to the Manager of your location to go over your options.

If you do not live near a Domaine storage facility, we’ll recommend long-term storage and can then coordinate moving your wine in and out as needed.

New purchases can also be sent directly to your Domaine storage via Domaine PickUp and then delivered directly to you at a later date. This service can be helpful if you purchase wine at auction or from wineries regularly and would benefit from having a long-term storage option closer to those sellers (i.e. Napa, New York, Chicago, and Delaware).

Absolutely! Our Advisory team will travel to you regardless of location. Learn more about cellar organization projects or submit a service inquiry to connect directly with the team.

While we would love to provide a simple answer, cost estimation requires a quick consultation with our Organization team. The process is painless – we’ll ask you about your collection size, location, cellar type, timing, software you use or want to use, and any services you might need before the organization begins (moving in/out, short-term storage, materials, hardware), and what you’d like to achieve with the organization. With that information, we’ll send you a project proposal to review and approve.

Connect directly with our Organization team for a consultation and quote.

That varies from cellar to cellar and person to person. We will help ensure that you have the tools and materials needed to keep your freshly organized cellar in order and will also return to help with maintenance if you’d like assistance. Many clients invite us back after an organization project to help integrate a batch of new acquisitions or to just clean up inventory details that may have been neglected.

We’re grateful for the opportunity to build relationships with clients as their collecting activities and tastes evolve.

Of course! Domaine has dedicated staff and longstanding relationships with auction houses who will help you navigate the often opaque process of buying and selling wine. We have helped clients buy and sell wine at auction for more than 17 years and can complement advocating on your behalf with our local and national shipping networks. If you have a storage account with us, we can also receive your auction purchases directly at our facilities.

Learn more about buying and selling wine at auction or connect with the team directly.

Domaine’s online wine shop, Cellar Trading, is available to exclusively to our clients. Selections are refreshed bi-weekly and announced through our Friday List email series. Domaine’s founder, Marc Lazar, composes the Friday List and takes great care to both source and describe each release. If you love wine, the Friday List will never disappoint.

All storage clients are added to those Friday List emails automatically and have access to the Cellar Trading online shop via direct link.

A Domaine team member will work with you to understand your collection and your needs in order to help you navigate finding the best price, platform, and timing for that sale. Whether you’ve inherited wine that you’d like to sell, are looking to liquidate your investments, or if your tastes have changed, we’ll customize a selling plan to make the process hassle-free.

Because Domaine also has a local and national transit network, we can coordinate the pickup of your wine for delivery to the retailer.

For a consultation and specific process questions, connect directly with our team.

Absolutely! By default your order will be sent to your Domaine storage space and then can be delivered locally to you. FedEx home delivery can also be arranged for some destinations as determined by local laws. If you would like a home delivery, please let us know when you place that order and we will coordinate the shipping.

Domaine can currently ship wine via FedEx to Florida and Washington, DC, for wine purchased through our Cellar Trading wine shop based in Washington, DC. All purchases are by default moved into your Domaine storage space and can also be sent directly to you.

We also have a national and local transit network that provides door-to-door, high-touch, refrigerated pickups and deliveries. This network is slower than FedEx and UPS but provides security and protection for wine that can’t be guaranteed at all touchpoints with other carriers.

Our Cellar Trading wine inventory is updated bi-weekly on Fridays. Those new selections are announced through our client-exclusive email series, The Friday List. All Domaine clients are included automatically in these bi-weekly offers.

Sometimes we’ll break with tradition and send spot-offers to clients if a particular parcel of interest becomes available. Once we understand your collecting interests and wishlists, we may also reach out directly with newly available wines.

We also love a good challenge! If you’d like us to search for a particular wine on your behalf, connect with us and we’ll begin the hunt.

Anywhere.

Our national, international, and local networks create endless possibilities for delivery. Domaine manages wine shipments anywhere in the continental United States. We can also assist with imports and exports abroad. Domaine storage clients also benefit from direct delivery via Domaine PickUp and interfacility delivery to their wine storage space when wines are purchased through us or from local wineries and retailers.

For small-parcel shipments, it may not be economical for long-haul shipments and our team of shipping specialists will help you find the best solution for your needs. Connect with us to talk with the Transit team and to learn about all shipping options available.

This depends on origin, destination, and the number of bottles you’re shipping. Domaine Transit specialists will review your shipping plan and identify a reliable arrival window. For long-haul shipments, delivery time averages around 8 weeks, and our local PickUp services along with FedEx shipping to certain states can make that window much shorter.

We are often not the quickest shipping service but we diligently ensure that your wines are always cared for by wine professionals and at ideal temperatures from first to last mile.

Yes.

We have specialists dedicated to managing imports and exports of wine, partnerships with international retailers and wineries, and we regularly send/receive consolidated shipments from abroad for preferable pricing.

Contact our Imports and Exports team for additional information and to make arrangements.

Domaine PickUp Texas is an economical delivery service for small-parcel wine shipments from the San Francisco Bay Area or NYC Tri-State to Texas home cellars in Houston, Austin and Dallas. Our network of local and national fleets helps create consolidated, temperature-controlled, timely delivery at lower rates than typical long-haul deliveries.

If you win a case or two (or more!) at auction or buy direct from a winery or retailer and want it moved to your Texas cellar, we’ll ensure your investment is protected from first to last mile.

Submit a service inquiry to connect with our team for a quote and to learn more about the process.

Any time and anywhere.

Even if we’re not managing the shipment of your wine, Domaine has a dedicated traveling team that assists collectors with packing, unpacking, and organization. We can assist with one or any combination of services on either or both ends of your wine’s journey.

Domaine’s network of services helps ensure that you don’t need to patch together various vendors and coordinate logistics between them. We can manage all aspects of your wine shipment – including storage, organization, and sales. Connect with us for a consultation and quote.

Yes! Not only do we sell packing materials, we’ve customized and sourced products designed specifically for wine collectors.

Domaine cardboard boxes are 45% thicker than typical boxes, come with protective inserts, and are sized to optimize storage in limited spaces (like Domaine lockers).

Weinbox wine crates are a modular cellar storage system designed to protect your wine, allow for front and back accessibility, include label holders, and can be expanded as your collection grows. Multiple color options also provide quick visual identification for specific regions, ages, drinking windows, etc.

Looking to place a large order? We offer volume discounts and can arrange freight shipping. Connect with our Shop team for a custom promo code and delivery options.

Ask us about custom colors and branding as well!

Storage starts with PickUp. From the moment your wine leaves a retailer or winery, Domaine will ensure that it’s protected and perfectly cared for like the rest of your collection. This direct delivery helps minimize shipping costs for our clients and also the hassle of moving wine unnecessarily (and the possibility of variable temperatures along the way).

Domaine will pick up your wine wherever it is and deliver it directly to your Domaine storage with our fleet of temperature-controlled vehicles. Once it arrives at Domaine, your wine is maintained at ideal conditions for long-term storage, 55°F and 70% humidity.

Connect with us to sign up for Domaine PickUp. We’ll work directly with your retailer or auction house so you can simply enjoy your wine once it arrives.

Yes, we can!

Using our refrigerated consolidation warehouses in France and the UK, your overseas purchases can be consolidated and included in our quarterly shipments to the US. With our importer and cargo partners, we handle everything from refrigerated ocean freight, strip labeling, label approval, customs paperwork and any duties or taxes. We offer extremely competitive prices compared to other wine import companies, almost always less than parcel shipping, plus your wine is 100% temperature controlled for the entire duration of transport.

Additionally, Domaine can help you locate collectible wines for sale from Europe and handle all the steps involved in the procurement process through our network of wine partners.

Send us a service inquiry to learn more about the process and to obtain a quote along with timing.

Yes, your wine can be insured between destinations.

As a Domaine client, you have access to the industry’s leading wine insurance program to cover any wine in our care. Due to our volume of coverage, rates are very competitive and include extremely comprehensive features. The policy is large enough to cover your collection; our program currently covers $50 million with substantial additional capacity.

A certificate of insurance in your own name is issued directly from the carrier. The coverage includes all wine in Domaine’s care, including in all facilities and in transit, and protects your investments from:

• Accidental breakage
• Temperature extremes inside the cellar and in transit
• Unauthorized consumption,
• Label damage
• Fire, theft, wind, earthquake, and flood

During your service consultation, a Domaine team member can review those rates with you and provide additional details.

We’ve put together a full step-by-step tutorial video and one-sheet guide to help you assemble your new Weinbox. If at any point you need additional assistance, just reach out. We’re always happy to help.

Pro-tip! The smooth side of the Weinbox is the INSIDE! Remember that when you pull up the walls.

Returns are accepted for unopened purchases and any product that is damaged prior to arrival. Buyers are responsible for return postage for the items but we will make the process easy by providing return shipping labels and helping to coordinate a pick up of those items.

Please connect directly with our Shop team to inquire about any returns.

Of course! We love creating customized boxes and seeing them in use. Past clients have created custom boxes for their winery, retail shop, wine club, and for personal use.

Any of our box sizes can be customized with logo(s), color, and text, and will include our protective inserts. For a project quote, just connect with the Shop team and we’ll take it from there.

We currently offer black and burgundy Weinboxes in our Shop and at Domaine facilities. New colors are anticipated later this year.

If you’d like a custom color or to be updated when new colors arrive, just connect with our Shop team.

We do! Discounts are available for Weinbox orders over 30 units and for cardboard box orders over 20 units. For large orders we recommend coordinating directly with our fulfillment team to ensure the best shipping rates and location for delivery.

For current volume rates, connect with our Shop team.

The sizes and weights of our storage materials create unusually high shipping costs. We are actively seeking solutions to minimize those costs and free pick-up options are available from Domaine storage facilities.

If you would prefer to pick up your order, every Domaine facility carries all of our storage materials. Please connect with the closest Domaine facility to coordinate a pick-up order and to check local stock levels. Our Storage page includes the full list of facility locations and contact information.

Yes! If you have a large order, we can coordinate freight delivery – dock to dock. Contact us directly to coordinate your order and delivery – or to discuss options.

We provide product samples for retailers, wholesalers, and designers interested in selling or utilizing our cardboard boxes and Weinboxes in their shops or upcoming projects. Please contact us for sample inquiries.

Yes! Volume discount rates are available for our cardboard boxes and Weinbox wine crates. Discounts begin for cardboard starting at 20 units and for Weinbox crates at 30 units.

Please contact our Shop team for wholesale order inquiries and shipping coordination. We can also provide promo codes for direct online ordering. The Shop team can also work with you to ensure the best shipping rates.

Domaine Premier Storage clients can access their collection inventory online through our Client Portal. Our management system provides access to various interconnected Domaine services in one place: pull requests, pickup/delivery notifications, collection insights including market value and composition data, a link to our private online wine shop, and more.

Click through to the Client Portal and submit a password reset request. If you’re still experiencing difficulties, reach out to your Domaine storage facility.